Return Policy for Supplements: Exchange Only
At QRD Specialty Supplements Corporation, we strive to provide our customers with high-quality supplements to support their health and wellness journey. We understand that occasionally, circumstances may arise where an exchange is necessary. Therefore, we have established the following return policy:
Exchange Policy:
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All sales of supplements at QRD Specialty Supplements Corporation are considered final. We do not accept returns for refunds.
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Exchanges are only applicable in the event of a damaged or defective product, or if an incorrect item was shipped.
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To be eligible for an exchange, customers must notify us within 7 days of receiving the product.
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Customers must contact our customer service team at 1-855-773-4621 to initiate the exchange process.
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When contacting customer service, please provide your order number, a description of the issue, and clear photographs of the damaged or incorrect product.
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Our customer service team will review the information provided and guide you through the necessary steps for the exchange.
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Exchanges will only be processed once the damaged or incorrect item has been returned to us in its original packaging and condition.
Exceptions:
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We do not accept exchanges for products that have been opened or used.
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Products purchased during promotional events or special sales are not eligible for exchange unless they are damaged or defective.
Shipping Costs:
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If an exchange is approved, we will cover the shipping costs for the return of the damaged or incorrect item and the shipment of the replacement product.
Refunds:
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We do not offer refunds for any reason other than the receipt of a damaged or defective product.
Contact Information: Customer Service Email Address is www.quantumrd@gmail.com Customer Service Phone Number is 1-855-773-4621
Please review our terms carefully, and feel free to contact our customer service team with any questions or concerns. We appreciate your understanding and look forward to assisting you in providing the best possible customer service.
Thank you for choosing QRD Specialty Supplements Corporation for your health and wellness needs.